Frequently Asked Questions
Everything you need to know about your Chirp™ experience, from sizing to shipping.
How do I determine the right size for me?
Each product page features a detailed 'Size & Fit' guide. Since our collections range from tailored to oversized silhouettes, we recommend checking your specific measurements against our chart to ensure the perfect fit.
What is the Chirp™ return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Simply visit our Returns Portal to start your process and receive a prepaid shipping label.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express options are available at checkout for 1-2 day delivery. You will receive a tracking link via email as soon as your order leaves our warehouse.
What sustainable practices does Chirp™ follow?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we use biodegradable packaging for all shipments to minimize our environmental footprint.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my Chirp™ garments?
To maintain the longevity of your pieces, we recommend washing in cold water and laying flat to dry. Specific care instructions are located on the inner label of every garment.